Frequently Asked Questions

Currently, we offer a variety of baked goods! From cookies to brownies, we have something for everyone!

Our products do not contain tree nuts or peanuts, and are not baked in a kitchen containing these ingredients. 

Yes! Our products are made to order and baked fresh for each order! Our products can also be frozen after delivery!

Our most popular items are our Triple Chocolate Brownies and Cinnamon Swirl Bread!

Shoot us an email at thetwinbakery@gmail.com! We can let you know if we are able to deliver to you, and then we can take your order directly! No worries!

As we bake to order, we request that regular orders be placed at least 5 days in advance!

We also request that regular cakes (ordered via website) be ordered at least 1-2 weeks in advance.

We also require that CUSTOM CAKES (including tiered and sheet cakes) be ordered at least 3 weeks in advance but the more time the better! 

Please note that a deposit of HALF the total price of your Custom Cake order will be required upon order confirmation to ensure order security. The remainder of the balance must be paid upon delivery/pickup. 

FOR ALL ITEMS EXCEPT CAKES AND CUSTOM CAKES:

Cancelling an order more than two days before the delivery date can get you a FULL refund. There is NO REFUND for cancellations less than two days prior to delivery date. 

FOR REGULAR CAKES ORDERD VIA WEBSITE PRODUCT LISTING:

Regular Cake Orders cancelled 1 week prior to delivery date will be FULLY refunded. 

There is NO REFUND for cancellations less than 1 week prior to delivery date.

FOR CUSTOM CAKES (including tiered and sheet cakes) ORDERED DIRECTLY FROM BAKER:

Custom Cake Orders cancelled 12 DAYS prior to delivery/pickup date will be FULLY refunded (Deposit will be returned to Buyer).

DEPOSITS WILL NOT BE REFUNDED AFTER the 12 days prior date.